Shipping Policy
This Shipping Policy explains how IRA by House of Evolve processes and delivers orders placed on www.irabyhouseofevolve.com.
1. ORDER PROCESSING
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 working days. Processing time may vary during peak seasons, sales, or special promotions.
2. SHIPPING TIME
Delivery timelines may vary depending on your location and product availability.
Estimated delivery time:
- Metro cities: 3–5 working days
- Non-metro locations: 5–7 working days
Please note that unforeseen delays due to weather, logistics, or external factors may affect delivery timelines.
3. SHIPPING CHARGES
Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
From time to time, we may offer free shipping on selected orders or promotions.
4. ORDER TRACKING
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can use this tracking ID to monitor your shipment status in real-time.
5. DELIVERY PARTNERS
We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.
6. DELIVERY ISSUES
If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours of the expected delivery date.
We will coordinate with the courier partner to resolve the issue.
7. ADDRESS AND CONTACT DETAILS
Customers are responsible for providing accurate shipping information at the time of placing the order.
IRA by House of Evolve will not be responsible for delays or failed deliveries due to incorrect or incomplete address details.
8. UNDELIVERED ORDERS
If an order is returned to us due to failed delivery attempts or incorrect address, we will contact you for re-shipment.
Additional shipping charges may apply for re-delivery.
9. INTERNATIONAL SHIPPING
Currently, we may or may not offer international shipping. Availability and charges will be displayed at checkout if applicable.
Custom duties or import taxes (if any) must be borne by the customer.
10. CONTACT US
If you have any questions regarding shipping, please contact us:
Email: support@irabyhouseofevolve.com
Email: grievance@irabyhouseofevolve.com